Seattle & Eastside Commercial Building Maintenance, Inc.
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Information for Current Clients
Please use the menu to the right to jump to a topic relating to services provided for your building.

Click here to contact an ECBM representative.

Insurance
There are a numerous janitorial companies in the work force today. However, because of escalating costs within the industry, many are under-insured or not insured at all.

ECBM is both bonded and insured. Our customers are covered by our general liability of $2,000,000. This policy includes broad form property damage and bodily injury liability. It also includes hired and non-owned automobile liability coverage.

Our insurance program is specifically designed for the janitorial service and building maintenance business. Our clients can rest assured that they are working with a company that can provide professional service and insurance.
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Quality Control
ECBM has a comprehensive quality control program. Our constant on-site inspections result in consistent performance of the detailed contractual cleaning specifications. The formal training and experience of our Quality Control Personnel allows them to spot potential problem areas and implement remedial programs to ensure that the quality meets ECBM's high standards.

We recognize that minor issues and concerns can develop, but we will not allow them to be the norm. When deficiencies occur, we will immediately resolve the matter by implementing the necessary corrective actions.

"Janitorial Log Books" will also be provided so that you can easily communicate with our cleaning staff and supervisors. Simply log your request in the journal and you will receive a prompt, written response.
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Emergency Services
ECBM always has someone available to talk to. Our Emergency Service Personnel are available 24-hours per day, 7-days a week. We are available to help and can be relied on in an emergency.

Utilizing State of the Art Equipment
In the past 25 years, there have been tremendous changes in the commercial cleaning industry. The service is largely the same, however the manner in which is is performed continues to evolve due to new equipment, supplies and techniques. Consistent quality requires that we utilize state of the art tools and techniques to meet our customer's needs.

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Supplies Provided
Since our inception, the full time support of our product providers and personnel assures that we are aware of the latest advances for the best price.

Upon request, we will be happy to provide you with a "Price List of Supplies" that includes cleaning products, dispensers and equipment.

Product Safety
Consistent quality must include consideration of all safety concerns such as OSHA regulation, Material Safety Data Sheets, product labeling requirements and product or chemical safety. Our commitment to safety extends not only to our staff, but also to our customers.
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